excellent customer service.

Great location close to the town center and within easy reach of everything. the food at the restaurant was really good! 😋

Enjoyable stay, as always. Fairly clean hotel with goodfacilities and absolutely kind staff. All in all good location, very close to restaurant, a hill, and Tryavna. Also, away from the tourist attractions.

Well-maintained and a nice size rooms with view. A huge variety of goodies for breakfast.

The hotel's location is great, being right by the city center.

Great setting with panoramic views of the town. Breakfast is highly recommended. Spacious rooms that show slight signs of wear. Good location, just a short walk from the old town. Friendly and attentive staff.

The place was clean, the rooms were spacious, the staff was friendly, the food was delicious, and the location was convenient; I particularly liked the room with a view and my comfortable bed.

the staff were fantastic - friendly and always ready to assist. Secondly, the attention to detail was evident throughout my stay, from the cleanliness of the rooms to the good internet connection. Lastly, the location of the hotel on a hill provided stunning views from the rooms. It was truly a great value for money experience.

All in all, my stay at this hotel was satisfactory.

I recently had a fantastic stay at this hotel. the value for money was exceptional - I couldn't believe how affordable it was! Secondly, the location was ideal, situated on a gentle hill which provided stunning views of the surroundings. Lastly, the staff were incredibly attentive and friendly, making sure all my needs were met throughout my stay.

My experience at this hotel was excellent and I couldn't find any faults.

I had a great stay at this hotel! The room was lovely, with a balcony and comfortable bed. I really enjoyed having breakfast on the restaurant terrace, it was so pleasant. The breakfast itself was delicious, especially the freshly made pancakes. The hotel is also conveniently located on a hill, offering a beautiful view of the town at night.

No improvements needed, everything was perfect!

The hotel is located near the city center and has a beautiful view of the mountains. the room is spacious and clean, but the bathroom is small. the service is friendly, and the breakfast is good. the hotel has a restaurant on the terrace, which is a pleasant place to have a meal.

The noise from the nearby kindergarten is unpleasant.

our stay at family hotel bela in tryavna was even better than before! the hotel exceeded our expectations with its beautiful hillside location, charming streets, and delicious breakfast. the rooms were clean, comfortable, and had a nice view. it was a great value for money and we would definitely visit again!

Noisy kindergarten group on our floor.

The location was good, great view, helpful staff, spacious rooms, good internet connection, plenty of TV channels.

Nothing I didn't like to be fair.

The hotel prices are quite affordable and the room was quite spacious. For Christmas, the hotel had decorated its lobby and the overall environment was cozy. the staff was friendly and helpful in answering any of our questions.

The breakfast served at the hotel left a lot to be desired. There was not a good selection, and the food was cold, making the experience a bit disappointing.

I had a pleasant stay with my family at this hotel - the staff was polite and spoke English fluently. The cleanliness of the rooms was impressive, and the internet connection was stable. We enjoyed the breakfast and the hotel facilities were great too. Although it was not located in the city centre, it was only a short walking distance away - perfect for those who want to stay away from the tourist attractions.

Absolutely nothing.